Handbook & Manual
- Learner Handbook (PDF)
Company Policies
- 2024 Schedule of Fees (PDF)
- Appeals Policy (PDF)
- Complaint and Grievance Form (PDF)
- Complaints and Grievances Policy (PDF)
- Fees, Charges, Refunds and Financial Hardship Policies (PDF)
- Privacy, Learner Access to Records and Record Keeping Policies (PDF)
- Request for Appeal Form (PDF)
- Request for Refund Form (PDF)
- Re-Assessment Fee Guidelines (PDF)
- VET Fees and Charges Policy (PDF)
Last updated: 20 November 2025